Last updated: September 2025
At Senja Close EC, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information you provide when visiting our website (senja-close.ec.sg) or engaging our services.
When you interact with our website or developer sales team, we may collect the following:
Personal details: name, email, phone number, household income, and CPF details submitted via enquiry forms, WhatsApp, or e-application forms.
Property preferences: unit type, budget, and financing options shared during consultations.
Technical data: IP address, browser type, device information, and cookies for analytics and performance monitoring.
We use your information only for legitimate purposes, including:
Responding to your enquiries and assisting with EC eligibility checks
Processing your Senja Close EC E-Application and showflat appointments
Sending updates on project launch dates, floor plans, and pricing
Providing information on CPF Housing Grants, resale levy, and payment timelines
Improving website performance, user experience, and marketing relevance
We implement strict security measures to protect your data against loss, misuse, or unauthorised access. Personal data is stored securely and only accessible to authorised developer-appointed sales representatives.
Your information will never be sold or rented to third parties. Data may only be shared with:
The developer (City Developments Limited) for processing of bookings
Regulatory bodies such as HDB, URA, or CPF Board when required under EC eligibility or housing grant schemes
Our appointed financial consultants or bankers upon your request for loan assessments
Our website may use cookies, Google Analytics, and similar tools to analyse traffic, improve SEO performance, and deliver relevant marketing content. You can disable cookies in your browser settings, but this may affect website functionality.
You have the right to:
Request access to personal data we hold about you
Update or correct your information
Withdraw consent for marketing communications at any time
To exercise your rights, please contact us at sales@ec.sg or call 6911 6100.
We may update this Privacy Policy from time to time to reflect changes in regulations or project updates. The revised policy will be posted on senja-close.ec.sg with the “Last updated” date.
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:
📧 Email: sales@ec.sg
📞 Phone / WhatsApp: 6911 6100
